Jun 4th, 2025

Key Factors in Loan Serviceability Evaluations

Mortgage Serviceability Assessment

How Lenders Assess Your Mortgage Repayments

When you apply for a home loan—whether you’re buying, refinancing or investing—banks and lenders run a “serviceability” check to confirm you can manage the repayments. Here’s a fresh look at what goes into that calculation.

1. Verifying Your Income

Steady Employment Earnings

Lenders favour applicants with predictable salaries. If you’re an employee, you’ll typically submit the last few pay slips and tax returns. Self-employed borrowers usually need to provide at least two years of financial statements and ATO returns to prove consistent earnings.

Rental Revenue

If you have investment properties, banks will include your rental receipts but apply a discount—often 20–30%—to cover:

  • Periods of vacancy
  • Maintenance and repairs
  • Property management fees

Short-term rentals (Airbnb, etc.) face deeper cuts—sometimes up to 50%—due to their unpredictable cash flow.

Supplementary Income

Bonuses, overtime or side gigs may count toward your borrowing capacity, but only if they’re regular and well documented. Irregular extras are often excluded.

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2. Accounting for Debts and Living Costs

Debt-to-Income (DTI) Ratio

This measures your total monthly debts (including the new loan) against your gross income. A DTI above 6:1 is typically viewed as high risk by most lenders.

Existing Credit Commitments

All current liabilities are assessed:

  • Outstanding mortgages
  • Car loans or personal loans
  • Credit card limits (calculated as if fully drawn)

Day-to-Day Expenses

Some lenders use standard benchmarks like the Household Expenditure Measure (HEM), while others examine your bank statements in detail. Expect scrutiny on:

  • Groceries and utilities
  • Transport and fuel
  • Insurance premiums
  • Childcare or school fees

3. Stress-Testing Your Repayments

Buffer Rate

Banks apply a higher interest rate—often 2–3% above your actual rate—to ensure you could still afford repayments if rates rise. For example, on a 6% loan, you might be assessed at 8–9%.

Why It Matters

This safety margin protects both you and the lender against sudden market shifts or rate hikes, helping to prevent financial strain down the track.

Key Takeaways

Knowing how serviceability is calculated gives you an edge when applying for finance:

  • Consolidate or reduce existing debts.
  • Maintain clear, well-documented income records.
  • Be conservative with projected rental and bonus incomes.
  • Plan for rate increases by building in buffer margins.

Ready to see where you stand? Consider chatting with a mortgage broker who specialises in investment finance to maximise your borrowing power in today’s market.

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